Help Desk Information

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Standard Hours for Data System: Mon-Sat 7:00 am to 7:00 pm EST
Help Desk Hours: Mon-Fri 9:00 am to 5:00 pm EST
ES Help Desk Phone: 352-294-5556
Email (all Help Desk staff): peds-esds@peds.ufl.edu
Electronic Billing: Wed 1:00 pm EST
ESDS Data Custodians: Excel Contact List (Updated 09-27-2023)

Links

Reminder: Please remember to never send PHI, sensitive information, or other restricted information in an email. If you need to transmit sensitive data, please route it in JobTrack or call us for additional methods to transmit this information.

Current Alerts: ESDS helpdesk will be closed 12/25 and 01/01 for Christmas and New Years. The system will remain up and operational during this time